Disclaimers

Air

Certain services cannot be quoted in advance (i.e., broker services, duties, taxes, harbor maintenance fees, destination service center/port handling charges and fees). This quote does not include those costs. Destination charges and fees not included in this quote are billed at cost.
Shipper consents to a search or inspection of all tendered cargo pursuant to 49 C.F.R. 1549.9(b)
Rates are subject to War Risk surcharge.
Final charges are based on the actual shipment size, weight, density and services performed.
Our liability is limited. Please insure your shipment under your company's policy or obtain coverage through YRC Logistics Global, LLC.
Importers using a different customs broker may be charged a document-turnover fee.
U.S. exports to the following countries require consular legalization of shipping documents before export: Argentina, Bahrain, Costa Rica, Cyprus, Dominican Republic, Egypt, Guatemala, Jordan, Kuwait, Republic of Korea, Lebanon, Nicaragua, Oman, Paraguay, Qatar, Saudi Arabia, Spain, Syria, Tunisia, Turkey, United Arab Emirates, and Yemen. The process for legalization can take from one to three days. Additional fees may apply.
The Transportation Security Agency (TSA) has specific requirements for identifying U.S. shippers before pickup. First-time shippers must call the YRC Logistics Global, LLC, air office at 800-551-7600 for compliance instructions before pickup. Your shipment cannot be picked up until you meet this requirement. Cargo from "unknown shippers" is subject to carrier approval. Additional charges may apply.
The U.S. State Department has issued recent travel advisories to Turkey, the Solomon Islands, Israel, Kuwait and Syria. Customers shipping to these regions should be prepared for potential flight delays or disruptions. Additional fees could also apply. YRC Logistics Global, LLC, cannot make any assurances with respect to service to these areas as long as embargos or travel advisories remain in effect.
In light of recent events in Iraq, our underwriter has advised that War Risk coverage to Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and United Arab Emirates has been canceled. To obtain a rate for these destinations, you must provide full details of any shipment to us before we can advise the rate.
This quote is subject to equipment availability and carrier capacity.
Hazardous shipments carry an additional cost and are subject to carrier approval.
Personal effects or household goods may require marine or air insurance (subject to a $1000 deductible).
SGS inspection certificate required for cargo destined to Venezuela.

LCL Ocean

Certain services cannot be quoted in advance (i.e., broker services, duties, taxes, harbor maintenance fees, destination service center/port handling charges and fees). This quote does not include those costs. Destination charges and fees not included in this quote are billed at cost.
Rates are subject to War Risk surcharge.
Final charges are based on the actual shipment size, weight, density and services performed.
Our liability is limited. Please insure your shipment under your company's policy or obtain coverage through YRC Logistics Global, LLC.
Importers using a different customs broker may be charged a document-turnover fee.
Shipping documents, including commercial invoice and packing list, are due three days before the ship sails.
U.S. exports to the following countries require consular legalization of shipping documents before export: Argentina, Bahrain, Costa Rica, Cyprus, Dominican Republic, Egypt, Guatemala, Jordan, Kuwait, Republic of Korea, Lebanon, Nicaragua, Oman, Paraguay, Qatar, Saudi Arabia, Spain, Syria, Tunisia, Turkey, United Arab Emirates and Yemen. The process for legalization can take from one to three days. Additional fees may apply.
The U.S. State Department has issued recent travel advisories to Turkey, the Solomon Islands, Israel, Kuwait and Syria. Customers shipping to these regions should be prepared for potential delays or disruptions. Additional fees could also apply. YRC Logistics Global, LLC, cannot make any assurances with respect to service to these areas as long as embargos or travel advisories remain in effect.
In light of recent events in Iraq, our underwriter has advised that War Risk coverage to Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and United Arab Emirates has been canceled. To obtain a rate for these destinations, you must provide full details of any shipment to us before we can advise the rate.
Shipments with coniferous wood packaging or cargo destined to Australia, China and Europe from the United States and Canada must meet specific treatment and marking requirements. We can assist shippers with these requirements for an additional fee.
This quote is subject to equipment availability.
Hazardous shipments are subject to carrier approval.
Shipments more than 12 linear feet are subject to an over-length surcharge.
Personal effects or household goods may require marine or air insurance (subject to a $1000 deductible).
A 10 percent sales tax applies on all shipments destined for Egypt.
SGS inspection certificate is required for cargo destined to Venezuela.
Rates must be on file with the Federal Maritime Commission. Please allow seven days before you tender the cargo, so we can publish these rates.

Expedited Ocean

Guarantee Definition:

If delivery is not completed within the quoted transit time, the payer will receive a 25 percent reduction on the invoice for all combined LCL and LTL linehaul charges, including fuel surcharges (hereafter "Guarantee Payment" or "Delivery Service Guarantee"). The payer will not receive a reduction on applicable accessorial charges. The payer must file for the guarantee via the Domestic Carrier's website within 14 days of the quoted delivery date.

Qualifications for Guarantee:

The Delivery Service Guarantee is for port-to-door moves. It applies to shipments from the following ports:

Dalian, China

Hong Kong, China

Ningbo, China

Qingdao, China

Shanghai, China

Shenzhen, China

Xiamen, China

Delivery Service Guarantee applies only if the shipment is destined to a direct point in the 48 contiguous states and Washington, D.C., as defined by the Domestic Carrier. Determine direct delivery points on the Domestic Carrier's website.

The Delivery Service Guarantee applies only to those shipments that:

Importer Security Filing has been accepted by U.S. Customs a minimum of 24 hours before vessel loading at origin.

Pre-cleared customs before vessel arrival at U.S. port; and,

Cleared customs (as evidenced by U.S. Customs Form 3461 in YRC Logistics' possession) no later than Noon Pacific Time / 2 pm Central Time on the first business day of cargo availability at the CFS designated on the YRC Logistics or NVO Arrival Notice.

Travel on a non-negotiable (express release) ocean bill of lading.

Do not contain hazardous, perishable, freezable, dangerous or extraordinary-value goods.

Do not contain household goods or personal effects.

Have terms other than C.O.D.

Have terms other than requiring Cash Collection (non-credit) of freight charges.

Do not require special delivery services, such as a liftgate, inside delivery or exclusive trailer use.

Do not have a single piece with length greater than 121 inches, width greater than 93 inches or height greater than 97 inches.

Guarantee Application:

Delivery is achieved when the Domestic Carrier tenders the entire shipment for delivery by the quoted delivery date. Delivery shall be made between 8 a.m. and 5 p.m. on a full business day, excluding end-delivery appointment requirements (requiring a delivery appointment can and will void the required date). In the event the quoted delivery date falls on a Saturday, Sunday or holiday (as defined in the Domestic Carrier's Rules and Accessorial Services), the published standard transit time shall be extended to 5 p.m. on the next full business day.

The guarantee is considered met if the shipment is delivered before the scheduled delivery date. If the consignee refuses the shipment or can't receive the shipment, and if this is properly documented by the carrier, the guarantee is considered met, and all charges apply.

We will use the delivery receipt to identify when the shipment was tendered for delivery. In the event the day is not indicated on the delivery receipt, the service requirements of this item will be considered to have been met.

If a shipment is not delivered in its entirety, and a portion of the shipment is delivered after the quoted delivery date, the payer may file a guarantee claim for reduction of shipping charges only for the portion of the shipment that did not meet the quoted delivery date.

Only the payer of the transportation charges subject to the guarantee may file for a refund under this guarantee. No agent, representative or third party may file on behalf of such payer.

A partial payment ("short pay") by the Merchant Payer against an invoice is not considered a request for invoice adjustment or notice of a refund request.

Exclusions:

The Delivery Service Guarantee is not available when on-time completion is thwarted because of reasons beyond the reasonable control of Ocean NVOCC, Ocean Carrier or Domestic Carrier, including but not limited to the following:

Any incorrect addresses or to the unavailability or refusal of a person to accept delivery.

An act of God, public enemies, riot, strike, other work stoppage, labor unrest (including port workers), or other events of a Force Majeure nature, including the following:

A defect or inherent vice in the goods,

An act of public authorities,

An act or omission of the nominated customs broker,

Diversion at the direction of shipper, consignee or customs broker,

Misdescription or misdeclaration of the goods,

Storms or severe weather conditions,

Terrorism,

Faulty or impassable highway,

Lack of capacity of a highway or bridge,

Quarantines,

Civil commotion,

State or act of war,

Compliance with laws,

Government regulations,

Orders or requirements,

Act, fault or omission of Merchant, including but not limited to shipper, consignee and/or goods' owner.

The Domestic Carrier will not be liable for any consequential or special damages, lost profits or attorney's fees if it fails to deliver all or part of this shipment or fails to meet the agreed date for delivery.

For a damage claim to be paid, the payer must pay all shipping charges.

The shipper is liable for any additional charges for collect or third-party billing that are disputed.

The Delivery Service Guarantee does not apply to shipments that are reconsigned and/or rescued. The charge for provisions in this item will be canceled, and we will not offer a guarantee.

Miscellaneous:

Shipments under the Delivery Service Guarantee program shall be subject to all of the terms and conditions of YRC Logistics Global, LLC, ocean bill of lading in effect at the time of shipment, and YRC Logistics Global, LLC's, liability for cargo loss, damage, delay, misdelivery and/or other breach of the contract of carriage, if any, shall be determined exclusively under the terms and conditions of the ocean bill of lading. In no event shall YRC Logistics Global, LLC, be liable to the Merchant or other person for any special, consequential, indirect or punitive damages or claims for loss of profits arising from a failure to deliver goods according to the published transit times or as a result of any alleged breach of the Delivery Service Guarantee. The Guarantee Payment shall be the sole, adequate and exclusive remedy for breach of the Delivery Service Guarantee.

In addition to the above, YRC Logistics Global, LLC's, disclaimers for standard Ocean LCL service also are applicable.

FCL Ocean

Certain services cannot be quoted in advance (i.e, broker services, duties, taxes, harbor maintenance fees, destination service center/port handling charges and fees). This quote does not include those costs. Destination charges and fees not included in this quote will be billed at cost.
Rates are subject to War Risk surcharge.
Rates may be subject to Peak Season Surcharges (PSS), General Rate Increases (GRI) or Rate Restorations (RR) as required by the carrier.
This quote is subject to equipment availability.
Final charges are based on services performed.
Our liability is limited. Please insure your shipment under your company's policy or obtain coverage through YRC Logistics Global, LLC.
Importers using a different customs broker may be charged a document-turnover fee.
All dray rates quoted are based on a roundtrip. You may have 2 hours free time for loading the container. Detention charges apply if you require more time.
Shipment is subject to fuel surcharge in effect on ship date.
In some cases, there will be additional charges at destination such as duties, taxes and clearance costs. Your consignee may be billed for these charges.
U.S. exports to the following countries require consular legalization of shipping documents before export: Argentina, Bahrain, Costa Rica, Cyprus, Dominican Republic, Egypt, Guatemala, Jordan, Kuwait, Republic of Korea, Lebanon, Nicaragua, Oman, Paraguay, Qatar, Saudi Arabia, Spain, Syria, Tunisia, Turkey, United Arab Emirates and Yemen. The process for legalization can take from one to three days. Additional fees may apply.
The U.S. State Department has issued recent travel advisories to Turkey, the Solomon Islands, Israel, Kuwait and Syria. Customers shipping to these regions should be prepared for potential delays, or disruptions. Additional fees could also apply. YRC Logistics Global, LLC, cannot make any assurances with respect to service to these areas as long as embargos or travel advisories remain in effect.
In light of recent events in Iraq, our underwriter has advised that War Risk coverage to Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and United Arab Emirates has been canceled. To obtain a rate for these destinations, you must provide full details of any shipment to us before we can advise the rate.
Shipments with coniferous wood packaging or goods destined to Australia, China and Europe from the United States and Canada must meet specific treatment and marking requirements. We can assist shippers with these requirements for an additional fee.
Rates must be on file with the Federal Maritime Commission. Please allow seven days before you tender the goods, so we can publish these rates.
This quote is for goods in straight loads only, unless otherwise specified.
Beverages, alcoholic and non-alcoholic, are considered for human consumption, unless otherwise specified.
Foodstuffs, when listed, must be for human consumption unless noted otherwise.
Excluded goods in Freight All Kinds (FAK) include, but may not be limited to: Aircraft; Arms and Ammunition; Artificial Flowers; Beer; Boats; Brooms; Business Machines; products requiring refrigeration; products requiring special equipment; cotton; electronic goods; exempt goods; exercise equipment; footwear; forest products; furniture; garments; hay; hides; holiday decorations; household goods; kitchenware; KLB (Bleached/Unbleached); lighting equipment; livestock; logs; lumber; metal coils; metal ingots; metal scrap; metal sheets; military goods; optical goods; paperboard; personal effects; plants; plastic scrap; spirits; synthetic resin; tableware; telecommunications equipment; textiles; toys; vacuum cleaners; vehicles; wine; and wood pulp.
Special Equipment (open top; flat rack; non-operating refrigerated; and refrigeration) is subject to availability and may require authorization before shipping.
Hazardous shipments may carry an additional charge and are subject to carrier approval.
Personal effects or household goods may require marine or air insurance (subject to a $1000 deductible).
Door rates may be subject to Container Service Charges (CSC) as assessed by carrier and not included in the total.
A 10 percent sales tax applies on all shipments destined for Egypt.
SGS inspection certificate is required for goods destined to Venezuela.